Certifications & Education
WH&LA members receive discounts on various training products from the American Hotel & Lodging Educational Institute (AHLEI). The AHLEI provides industry-tested, research-driven, hospitality training programs. They use DVDs, online courses, textbooks, and Professional Certifications to train all levels of hospitality personnel.


Certifications
For information on obtaining any of the following certifications, visit https://www.ahlei.org/Certifications/

  • Certified Hotel Administrator (CHA)
  • Certified Food & Beverage Executive (CFBE)
  • Certified Hospitality Facilities Executive (CHFE)
  • Certified Hospitality Housekeeping Executive (FHHE)
  • Certified Hospitality Trainer (CHT)
  • Certified Lodging Security Director (CLSD)
  • Certified Rooms Division Executive (CRDE)
  • Certified Hospitality Department Trainer (CHDT)
  • Certified Hospitality Supervisor (CHS)
  • Certified Lodging Security Supervisor (CLSS)
  • Certified Hospitality Revenue Manager (CHRM)
  • Certified Hospitality Sales Professional (CHSP)

Programs
For information on any of the following programs, visit https://www.ahlei.org/Programs/

  • Alcohol Awareness
  • Guest Service Gold
  • High School
  • Workforce Development
  • And More!

Products
For a complete catalog of all of the EI training products, visit https://www.ahlei.org/Products/.  


Available training products include:

  • Financial Management
  • Food & Beverage
  • Front Office
  • General Management
  • Guest Service
  • Housekeeping
  • Human Resources
  • Maintenance & Engineering
  • Risk Management
  • Sales & Marketing
  • And More!